
FAQS
General Questions
Juth Studio is an online marketplace and creative hub curated by Independent Muffin Limited Partnership. We connect collectors with independent artists and toy designers, offering a unique selection of original artwork, limited edition prints, and collectible toys.
Our headquarters are in Prachinburi, Thailand. However, the artists featured on our platform may be located across Thailand or internationally.
You can browse our collections without an account, but we recommend creating one to track your orders, save your favorite items, and check out faster in the future.
Orders & Payments
All prices are listed in Thai Baht (THB).
We accept major credit/debit cards and other secure payment methods via our third-party payment processors.
Because orders are often processed quickly by individual artists, please contact us or the artist immediately if you need to make a change. We cannot guarantee cancellations once an order has been packed or shipped.
Shipping & Delivery
Since Juth Studio is a marketplace, shipping is handled directly by the individual artist or seller. Shipping rates vary depending on the artist's location, the weight of the item, and your delivery address. You will see the total shipping cost at checkout.
Many of our artists do ship internationally! Please check the specific product listing for shipping availability. Note that international orders may be subject to import duties and taxes, which are the buyer's responsibility.
Delivery times depend on the artist's location and the shipping method used. For domestic shipping within Thailand, delivery typically takes 3–7 business days, while international shipping usually takes 14–30 business days. For pre-orders, please refer to the estimated release date on the product page.
Once the artist ships your item, you will receive an email notification with your tracking number.
Returns & Refunds
As a marketplace for art and collectibles, return policies are determined by the individual artist. Please check the specific policy on the product page before purchasing. Generally, returns are accepted only if an item arrives damaged or is significantly different from the description.
We are sorry to hear that! Please take photos and video of the damaged item and the packaging immediately when you are unpacking them. Contact us at [email protected] or reach out to the seller directly within 7 days of receiving the item so we can assist you.
For Artists
My item arrived damaged. What should I do?", description: "We are always looking for fresh talent! If you are an artist or toy designer interested in joining our platform, please visit our "Artists" page or contact us via the "Get in Touch" form with a link to your portfolio.
Still have questions? Visit our Get in Touch page or email us directly at [email protected]
Juth Studio
2nd Floor, Thanapoom Tower, No. 1550 New Petchaburi Road, Makkasan, Ratchathewi Bangkok 10400 Thailand
Copyright © 2024 Juth Studio. All Rights Reserved.